Cherwell tickets can be easily & quickly created by email and will enable the entire LGCA support team to assist you.
Campus Support tickets may be created by sending an email to:
[email protected]
= Campus Student Support
[email protected]
= EMIS Support
LGCA Contracted Service districts may create service tickets by
sending an email to:
[email protected]
= System Administrator Service
[email protected]
= EMIS Coordinator Service
Once
a ticket has been created you will also have the ability to email responses to
your Cherwell Ticket.
To protect the integrity of each district's support hierarchy, only district
personnel that currently have access to enter Campus Cases have the ability
to submit Cherwell Tickets via email and the Helpdesk Portal.
Cherwell
Portal and Helpdesk tutorials may be accessed from LGCA's Help Page.